Our culture is WolfePack’s highest priority. Wise Vehicle Transport Services© is who we are – and what we are motivated to be. Grounded on the fable of the wise man who built his house on a strong foundation or the little pig that built his house out of stone. Wise Vehicle Transport Services© / WolfePack Transport © is our blueprint and framework that designs the specific building blocks required to construct the great culture we have imagined. It incorporates how we work together with each other and our clients, the priorities we all share and how we consider those around us.
Revised Date 12/15/2019
Protecting your privacy is fundamental to the way WolfePack Transport, LLC and its subsidiaries (collectively, “we,” “us,” or “our”) conduct business. Although privacy regulations require companies to inform you of their practices regarding the collection and use of your personal information, keeping client information confidential has always been our policy. We have always known that privacy is important to you, and we are committed to safeguarding your personal information. This Privacy Statement explains how we may collect, use and disclose your personal information.
In the course of offering and providing our products and services, it is common for us to receive sensitive information from and about our clients, including financial and business information, some of which constitute personal information. Generally speaking, personal information is any information that can be used, directly or indirectly, to identify, locate or contact someone. Types of personal information include names, physical addresses, mailing addresses, social security numbers, email addresses, phone numbers, bank account numbers and driver’s license numbers. Under certain circumstances, personal information may also include other information that can reasonably link to a particular person, such as internet protocol (IP) addresses, unique device identification numbers, employment information, medical information, and internet activity.
How We Collect Personal Information
Typically, we receive personal information directly from our clients or their agents in the course of performing our services. For example, clients may provide their personal information to us in order for us to transport their vehicles. And we may collect personal information through services authorized by our clients. For example, we may access personal information in the course of performing authorized penetration testing services or security audits.
We also collect personal information through our website ( wolfepacktransport.com ), affiliate websites, advertising agency websites, or direct contact with WolfePack Transport, LLC or our affiliates, contractors, or any other means of contacting potential clients. For example, if you request information or set up an account for client portal access on our website, we will collect information such as your name, email address, username and password, and we will receive any documents you submit through the client portal or directly emailed, text messaged, mailed to you. If you register to apply for job opportunities through our website, we will collect your name, email address, password, and phone number, and will receive any application information you submit. And if you contact us through our website, we will receive your name, email address and any comments included in your message. Our web servers may also collect information from visitors such as IP address, browser type and version, time zone setting, operating system and platform. Some web browsers allow the user to send “do-not-track” signals to websites, but our website does not respond to those signals.
Our website, like most websites, employs “cookies” and similar technologies. Cookies are small files that are stored on your computer or mobile device when you visit our website and allow us to recognize your browser and obtain information about your use of our website.
How We Use Personal Information
We use the personal information we collect from you to fulfill the purpose for which you provide it. For example, you may provide us with personal information in order for us to transport a vehicle, conduct an audit or perform penetration testing. We may also use your personal information: (1) to provide you with information, products or services that you request from us; (2) to provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you; (3) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections; (4) to improve our website and present its contents to you; (5) for testing, research, analysis and product development; and (6) for any other purpose with your consent.
Disclosure of Personal Information
We may disclose personal information we collect from you: (1) to our subsidiaries and affiliates; (2) to contractors, service providers, and other third parties we use to support our business; (3) to fulfill the purpose for which you provide it; (4) to a buyer or other successor in the event of a sale or transfer of some or all of our business or assets; (5) for any other purpose disclosed by us when you provide the information; (6) to comply with any court order, law or legal process, including responding to any government or regulatory request; (7) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections; (8) if we believe disclosure is necessary or appropriate to protect the rights, property or safety of us, our clients or others; or (9) with your consent. (10) Affiliate companies that are associated with WolfePack Transport, LLC. We do not sell or otherwise share personal information with third parties for direct marketing purposes.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access and disclosure. The use of, and access to, your personal information by us is restricted to employees and contractors who need to know that information to provide services to you. We maintain physical, electronic and procedural safeguards to limit access to your nonpublic personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us through our website or other electronic means. Any electronic transmission of personal information is at your own risk.
This Privacy Statement does not restrict our collection, use or disclosure of any aggregated information or information that does not identify, or cannot be reasonably linked to, any individual.
Changes to Our Privacy Statement
We will post any changes we make to this Privacy Statement on our website. If we make material changes to how we treat personal information we collect from you, we will notify you by email or through a notice on our website homepage. The date this Privacy Statement was last revised is identified above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Statement on our website to check for any changes.
WolfePack Transport, LLC appreciates your business. If you have questions or comments about this Privacy Statement, please call your WolfePack Transport, LLC contact or email us at email@example.com or click here.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the CCP Privacy Notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we have collected the following categories of personal information from consumers within the last twelve (36) months:
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security Number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
We Do Not Collect
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
G. Geolocation data.
Physical location or movements.
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.
Current or past job history or performance evaluations.
We Do Not Collect
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalfs, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
We Do Not Collect
K. Inferences are drawn from other personal information.
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Personal information does not include:
We obtain the categories of personal information listed above.
From the following categories of sources:
Use of Personal Information
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for business purposes. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (36) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category D: Commercial information.
Category F: Internet or other similar network activity.
Category G: Geolocation data.
Category H: Sensory data.
Category K: Inferences are drawn from other personal information.
We disclose your personal information for a business purpose.
The following categories of third parties:
In the preceding twelve (36) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Access to Specific Information and Data Portability Rights.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies.
We may deny your deletion request if retaining the information is necessary for our service providers or us to:
Exercising Access, Data Portability, and Deletion Rights.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within 12 months.
The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. When making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12 months preceding the verifiable consumer request's receipt, or the consumer requests additional information from us, over the phone, electronically, telephonically, or in person. The response we provide will also explain why we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and allow you to transmit the information from one entity to another without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: (818) 363-7896
Simply: Click Here
Postal Address: WolfePack Transport Attn: Privacy Notification
2029 Morley Street
Simi Valley, CA 93065
WolfePack Transport (WolfePack) maintains this website to provide general information about WolfePack, the transport industry, provide estimations of vehicle shipping, staff, and professional services provided to WolfePack’s clients. The materials on this website are for general informational purposes only and do not constitute a contract for service(s) or advice for your specific needs. Persons receiving information through this website should not act or rely upon this information without consulting a WolfePack customer service representative and their own advisors. WolfePack neither accepts requests for shipping services or any services nor offers advice or services through this website. Communication with WolfePack through this website, by email or otherwise, does not create a carrier or broker-client or shipper relationship for any matter for which WolfePack does not already represent you.
WolfePack makes no representations or warranties of any kind, express or implied, as to the operation or content of this site. WolfePack expressly disclaims all other guarantees, warranties, conditions and representations of any kind, either express or implied, whether arising under any statute, law, commercial use or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall WolfePack or any of its members, officers, employees or affiliates be liable, directly or indirectly, under any theory of law (contract, tort, negligence or otherwise) to you or anyone else, for any claims, losses or damages, direct, indirect, special, incidental, punitive or consequential, resulting from or occasioned by the creation, use of or reliance on this website (including information and other content) or any third-party websites or the information, resources or material accessed through any such websites.
The materials on this website are provided only as general information which may or may not reflect the most current legislative or regulatory requirements or the requirements of specific industries or of states. Readers should not act upon this information without consulting their own advisor and WolfePack customer service.
Any advice or information on this website is subject to and limited by, the terms in specific engagement letters or statements of work, including provisions regarding shipping advice. WolfePack is not responsible for, and no person should rely upon, any advice or information on this website for the purposes of avoiding penalties of any kind that may be imposed on the client/potential client.